Grillo Leadership

About Joyce Grillo

For more than twenty years, Joyce has developed her expertise as a leadership consultant assisting high potentials and senior executives in becoming better leaders. She has worked both internally in Human Resources and as an external consultant to Fortune 500 companies in the United States and globally.

Joyce’s interest in leadership development was first ignited when she worked in Citibank’s Investment Banking Division where she was responsible for identifying and managing the development of their high potential leadership pool. She designed and implemented their first on boarding and mentor programs to help new management hires successfully integrate into the Bank's culture.

As Head of HR for Citibank’s Private Bank, she developed a leadership and talent management process to grow the next generation of leaders. Her work as a member of a number of bank-wide talent mobility committees that assessed candidates for career advancement provided her with the relevant experience and formed her practical, "real world" approach to developing leaders today. These experiences have given her the ability to look not only at the individual, but to take a systemic look at the entire organization and its culture and the role it plays leadership development.

After leaving Citibank, Joyce began a career as a leadership and organizational consultant and gained broad exposure including designing and delivering management and leadership programs, executive coaching, assimilating new leaders, communication training, 360 assessments, culture surveys, competency models, team development as well as large scale organizational change initiatives.

Joyce’s certifications include: Clark Wilson, CPI 260, Hogan, Dennison, Disc, Learning Styles Inventory, FIRO-B, Lominger’s Voices and Choices, Myers Briggs® Step II, Profiler, Situational Leadership, Skillscope, Thomas-Kilmann Conflict Inventory and the Watson-Glaser Critical Thinking Appraisal.

Joyce is a member of the Duke Education Global Learning Resource Network where she provides feedback, coaching and consultations for their global leadership programs. She serves on the Board of the New York Human Resources Planning Society and is past president and a current member of the New York Chapter Psychological Type (MBTI). Joyce is also a member of the Organizational Development Network of New York and The Coaching Learning Group. She writes and speaks on leadership and intergenerational issues and is a regular contributor to The National Networker, an on-line publication.

What Clients Say About Joyce

The consensus among Joyce’s clients is that she works with them in a collaborative way. She guides them by presenting alternatives, not directives allowing them to make meaningful discoveries about themselves. She is perceived as flexible and able to shift gears quickly in order to coach them with real-time, in the moment issues. Her clients know that she is solely invested in their success and that they are not just "an appointment." She is extremely supportive and always there for them, often checking in long after her work together is completed.